Business Information & Contact
Privacy Policy
Last Updated: September 23, 2026
At Zavqelio™, we respect your privacy and understand the importance of handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, communicate with us, or otherwise use our online services.
Zavqelio™ is owned and operated by Hangzhou Chenguang Zaowu Brand Management Co., Ltd. By using our website, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The information we collect depends on how you interact with Zavqelio™.
Information You Provide Directly
When you place an order, contact customer support, create an account, subscribe to communications, or otherwise interact with us, we may collect information such as:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order information
- Account information
- Customer support messages
- Product reviews or feedback
- Payment-related information necessary to complete a transaction
Payment transactions may be processed by authorized third-party payment providers. Zavqelio™ does not directly store your complete credit or debit card number on its own systems.
Information Collected Automatically
When you visit or interact with our website, certain technical information may be collected automatically, including:
- IP address, browser type, device type, and operating system
- Website activity, pages viewed, and referring website or source
- Approximate location derived from technical information
- Cookie identifiers and shopping/checkout interactions
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
2. How We Use Personal Information
We may use personal information for legitimate business purposes connected with operating Zavqelio™, including:
Order Processing
We use relevant information to process purchases, confirm payments, prepare and fulfill orders, arrange delivery, provide tracking information, and handle returns, refunds, and replacements.
Customer Support
We use your information to respond to questions, resolve order issues, handle return/refund requests, provide product-related assistance, and communicate important purchase details.
Website Operations & Improvement
Information helps us maintain website functionality, improve navigation, understand customer usage, enhance products/services, and identify technical issues.
Security & Fraud Prevention
We process information where reasonably necessary to detect suspicious transactions, prevent fraud, protect accounts/systems, and enforce applicable policies.
Marketing & Advertising
Where permitted and consented to, we may send promotional communications, show relevant advertising, measure performance, and understand engagement. You can unsubscribe at any time.
3. Payment Information
Payments made through Zavqelio™ are processed by third-party payment providers through our Shopify-powered checkout. Zavqelio™ does not directly store complete credit or debit card details on its servers. Please do not send sensitive payment credentials to our customer support email.
4. How We Share Information
We share personal information with service providers when reasonably necessary to operate our business, including Shopify, payment processors, fulfillment providers, logistics carriers, customer service tools, technology hosting, analytics, fraud prevention, and marketing partners.
5. Advertising & Marketing Partners
We work with advertising and analytics platforms, including:
- Meta: Used for Facebook and Instagram advertising (Meta Privacy Policy)
- Google: Used for advertising, measurement, and analytics (Google Privacy Policy)
- AppLovin / Axon: Used for advertising delivery where enabled (AppLovin Privacy Policy)
6. Cookies & Similar Technologies
We use essential cookies (cart, checkout, security), analytics cookies, and advertising cookies to support website operation and improve your experience. You can manage cookies via browser settings. More info on Shopify cookies: Shopify Cookie Policy.
7. Shopify
Our online store uses Shopify's ecommerce infrastructure. Information submitted through the store is transmitted to Shopify and authorized service providers to operate the website, process transactions, and fulfill orders.
8. International Data Processing
Personal information may be processed, stored, or transferred outside your country of residence through Shopify, payment processors, and global fulfillment partners in accordance with applicable requirements.
9. Data Security
We employ administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.
10. Data Retention
We retain personal information as long as reasonably necessary for order fulfillment, customer service, tax/legal obligations, dispute resolution, and fraud prevention.
11. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your personal data, or opt-out of targeted advertising. Submit requests to service@zavqelio.com.
12. California Privacy Choices
California residents may have specific rights regarding access, deletion, and data sharing under California privacy laws.
13. Browser Privacy Signals
We handle privacy signals (such as Do Not Track) in accordance with applicable legal requirements and technical functionality.
14. Children’s Privacy
Our services are intended for general adult consumers and are not directed toward children under 13.
15. Email Communications
We send essential transactional emails (order confirmations, shipping notices). Marketing emails are optional and include an unsubscribe link.
16. Third-Party Websites
Our website may link to external sites. We encourage you to review their independent privacy policies before sharing information.
17. Data Breach & Security Incidents
In the event of a security incident, we investigate promptly and notify affected individuals and authorities as required by law.
18. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be posted on this page with the updated revision date.
19. Contact Us
For questions or requests regarding this Privacy Policy, please contact our support team using the business details provided at the top of this page.